Introduction

Ivella respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Information We Collect

Personal Information

When you contact us or make inquiries, we may collect:

  • Name and contact details (email address, phone number)
  • Inquiry or message content
  • Any other information you voluntarily provide
Technical Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referral sources and navigation patterns

How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and communications
  • To provide information about our products and services
  • To improve our website functionality and user experience
  • To comply with legal obligations and regulations
  • To protect against fraud and unauthorized access

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in website operation and business functions
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transaction such as a merger or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to object to or restrict processing
  • The right to data portability

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Ivella

Mierové námestie 18, 921 01 Piešťany, Slovakia

Phone: +421 33 724 85 903

Email: [email protected]